Topic: CarGurus news
In a recent AM-Online opinion piece, Wendy Harris, SVP of Sales and Managing Director at CarGurus, shared key learnings from the past year and explained how dealers can adjust their business practices accordingly to set themselves up for future success. In her article, she talks about:
It’s that time of year again! Congratulations to all the dealers recognised as winners of the 5th annual CarGurus Top Rated Dealer Awards. This prestigious award celebrates an exclusive group of dealerships with the highest average ratings from CarGurus buyers. Each dealer in this group had an average dealer rating of 4.5 stars or higher and a minimum of five verified customer reviews in the last year, signifying their commitment to exceptional customer service.
As we all know, 2020 has been an unprecedented year that has challenged us in ways we never anticipated. Dealership shutdowns, economic uncertainty, and more—yet, our dealer partners have pressed on, demonstrating resilience in the face of extraordinary circumstances.
Despite today’s unique environment, we’ve all accomplished a lot, so we took a moment to reflect on everything that’s been done in 2020. Here are some of the highlights.
And just like that, CarGurus’ second annual Navigate automotive conference has come to an end. During a year that’s been anything but normal, it was great to have more than 700 dealers and industry partners from the US, UK, and CA come together to share ideas and strategies for growing their businesses during this unique time. To everyone who attended this year’s event—thank you, and we hope to see you in person next year!
In the meantime, here are a few of the key themes from the event:
Don’t miss Navigate, CarGurus second annual automotive conference, coming straight to you virtually on 26-27 October. We’re gearing up for an amazing two days filled with fresh approaches, the latest industry trends, and speakers you won’t hear anywhere else. Can’t attend live? No problem. Register today to get access to all the sessions next week, so you can watch at your own pace.
See what’s in store:
Last year, CarGurus introduced the world to a new kind of automotive conference: Navigate. This year, we’re going virtual—and it’s less than a week away!
We’ve got an exceptional agenda planned, and we’re thrilled to announce the latest session at Navigate:
At CarGurus, we believe our dealers have valuable stories and insights worth sharing. Today, we’re featuring Riverside Motor Group, an independently-owned dealership in Yorkshire.
Established in 1982, Riverside Motor Group is an independently-owned business that prides itself on outstanding customer service across award-winning dealerships located in Doncaster, Wakefield, and Hull. Riverside Motor Group includes authorised Volvo, SEAT and Mitsubishi dealers, and their dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.
We hope you have your calendars marked for Navigate, CarGurus’ second annual automotive conference, on 26-27 October. This year, the event has been reimagined: it will be held virtually and for free!
We’ve got an outstanding agenda planned—there’s sure to be something for everyone, from dealership owners and GMs to sales staff and marketing managers. With so much to experience at Navigate, we’ve highlighted some of the sessions you won’t want to miss below.
Dealers have always been known for their charitable giving, partnering with food pantries, sponsoring local soccer teams, and most recently supporting hospital staff and front-line workers. Last month, we launched our Driving Difference contest as a way to celebrate and reward those helping out in their communities. We asked dealers to share on social media what they’ve been doing to spread positivity and use #DrivingDifference. We received entries from dealers across the country and, after weeks of anticipation, we are thrilled to announce our winners!
The winners of the £1,000 prize were selected by a panel of judges based on factors like the impact of their work and creativity. Check out the winners and their entries below:
This October, hundreds of dealers, partners, and industry experts from around the globe will join us virtually for CarGurus’ second annual Navigate conference. The two-day, online event will be packed with a variety of valuable presentations and workshops, including a captivating keynote session from Peter Sheahan, Founder and CEO of Karrikins Group.
Peter and his team at Karrikins Group have worked with some of the world’s most recognisable brands, including Apple, Goldman Sachs, Microsoft, Hyundai, IBM, Pfizer, Wells Fargo, and Cardinal Health, helping them accelerate growth and transformation within their business. He’s established himself across the world for his innovative business thinking and thought leadership.