Topic: whatsapp

Continued innovation at CarGurus: Quarterly product update

Posted by Meg Bernazzani on June 24, 2020

As dealerships begin to get back to business, we realise it’s more important than ever that we support our dealer partners, which is why the CarGurus Product teams have been hard at work building new features and product updates. Here are the key CarGurus product improvements you can expect now, and in the weeks to come.
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Topics: CarGurus news, delivery, market analysis, Pricing Tool, product updates, whatsapp

Connect with your leads through WhatsApp

Posted by Andrew Dooley on June 3, 2020

During this challenging time for UK dealerships, our focus remains on improving our partner services. Through the constant evaluation and enhancement of our products and the launch of new value-adding features like Remote Sales Solutions, we aim to constantly improve the return on investment for our dealers.

In line with this focus, we are now launching WhatsApp lead management as a free service for our UK partners. Dealerships can now communicate with car buyers via their favourite messaging app.

As with Managed Chat and Text, leads will be handled by our in-house staff. The lead is further qualified and then sent to your dealership, reducing any wasted time. The good news is that our initial test results have shown an increase in lead generation rates.

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Topics: leads, product, whatsapp